Yes. All FERCAR products are entirely manufactured in Portugal, at the company’s own facilities, by a team of skilled artisans who combine traditional Portuguese craftsmanship with the most modern production techniques. Every stove, wood-burning stove, salamander, fire table, range hood, or exclusive piece from Alfaiate de Metal is handcrafted through a process involving artistic metalwork, specialized welding, lacquering, assembly, and meticulous finishing, ensuring that no two pieces are alike. This artisanal approach allows for rigorous quality control, a high degree of customization, and the ability to create products tailored to each customer’s technical and aesthetic needs—something impossible to achieve with mass-produced equipment. By choosing a FERCAR product, you are supporting Portuguese industry, valuing national craftsmanship, and investing in equipment that reflects generations of metallurgical tradition, a passion for detail, and the pride of a truly Portuguese brand.
The FERCAR group carries out assembly and installation work on national and international level.
Yes. FERCAR is precisely distinguished by its capacity for bespoke personalisation. It is possible to request specific colours, finishes, dimensions, and configurations so that the product fits perfectly into the client's project, whether in a residential, commercial, or hospitality context.
The delivery time for a FERCAR product varies according to the type of equipment, the level of personalisation, and the technical complexity of each project. As a brand with its own manufacturing in Portugal, whose production is entirely artisanal and adapted to each client's specifications, every piece is produced to order and not taken from a mass-production stock. In general terms, standard wood-burning stoves, freestanding stoves, and recuperators take, on average, between 4 and 8 weeks to be produced, while customised cooker hoods and exclusive Metal Tailor pieces (such as the Botanical Table, the Botanical Chandelier, or the Recuperator Cabinet) may require longer lead times, defined on a case-by-case basis after technical analysis. FERCAR is committed to transparently communicating all deadlines at the time of order and to keeping the client informed throughout the manufacturing process, valuing rigour, quality, and adherence to agreed dates. For projects with urgency or with specific deadlines (construction works, relocations, openings), an early contact with the FERCAR team is recommended, as they will be able to assess the feasibility of the desired timeframe.
FERCAR provides a specialised technical assistance service to all its customers, before, during, and after purchase, ensuring full support throughout the entire life cycle of each product. FERCAR's technical team is made up of professionals with specific training in its equipment, capable of providing support with installation, adjustment, maintenance, component replacement, and resolution of any malfunctions. Contact can be made directly through FERCAR, by phone, email, or via the brand's official channels, with each request handled with promptness, transparency, and technical rigour. As a brand manufactured in Portugal, FERCAR ensures the availability of original parts for many years, even for older models, avoiding the typical obsolescence of mass-produced imported products. This proximity between manufacturer, product, and client is one of the brand's pillars, translating into reliable, long-lasting, and deeply personalised technical assistance.
There are two main reasons:
1- The Bio8horas automatically manages combustion according to the thermal needs of the dwelling, which allows it to greatly reduce the amount of firewood it consumes.
2- The Bio8horas has very few parasitic thermal losses, and all the combustion energy it produces is channeled into the heating of the house.
Of course! Upon evaluation of the situation by authorized technicians who know how to ensure the correct assembly of the device.
The Bio8horas has a summer combustion function suitable for heating sanitary water only.
Yes. The accumulator receives energy from the Bio8horas and accumulates it in the form of existing hot water in a properly insulated tank.
The Bio8h is always better in that it gives much less work to heat up because it works almost alone.
- For an apartment, as for a house, it is mandatory to have adequate thermal and hygienic comfort.
- The assessment of the most suitable device will have to be carried out by a competent technician.
- Depending on the size of the apartment and your situation in the building where it is built, it may be appropriate to place a Bio8horas or another less powerful device.